Vivint Business Security Solutions

A business security system is not exactly the same as a home security system, but there are a few things we want to see from both. We want them to come from a reputable company, to offer cutting-edge equipment and technology, and to have reliable features and monitoring. Vivint is one of the best home security systems that offer all those, and the good news is, they also offer business security solutions. But are their business security solutions as good as their home security offerings?

We explored the options Vivint offers, and we can say it beats most of the competition when it comes to features and all-around connectivity. We even named it one of the best business security systems of 2025. However, we saw some drawbacks when it comes to things like cost and contract length. If you want to find out if Vivint is the right security system for your business, keep reading as we share with you our hands-on review.

Vivint’s home security equipment is just as effective in business environments as it is in homes.

Vivint Pros & Cons

Consider Your Type of Business

Let’s be clear: Vivint isn’t for every company. Whether it’s budget constraints, scale, or timing, some situations don’t call for a bespoke, end-to-end smart security system. Smaller companies may be particularly concerned about cost. If that’s your business, we recommend a more affordable DIY system like Frontpoint or abode.

We recommend Vivint to more established businesses seeking to have high-end, wireless equipment and smart connectivity. We especially like their security cameras that offer crime-deterrent features powered by AI. These are no normal security cameras; we know because we tested Vivint ourselves.

Just a quick disclaimer though, we tested Vivint as part of a home security package. Vivint offers the same equipment for businesses, but prices and contract details might be a little different than we encountered.

How Vivint Protects the Workplace

After using Vivint, we can see how it can protect your company from all sorts of criminal activity and bad actors. For instance, the cameras may be helpful against lawsuits from customer slip-and-falls, and they can also help identify a thief stealing merchandise. Vivint can notify you of a security breach (even at 3 a.m.), and it might make your employees feel safer and let you sleep a little easier at night.

Here’s a sample of the Vivint Outdoor Camera Pro’s nighttime video quality

Now, don’t get us wrong, Vivint isn’t a magic bullet. But having a security system in place is always a good idea — whether it’s Vivint or another leading brand like ADT. That said, let’s dive into Vivint’s packages for businesses and what it’s like using the system on a daily basis.

Vivint Equipment Prices for Businesses

We spent roughly $1,400 for our Vivint setup, but keep in mind that we bought just about everything Vivint sells. If you run a small to mid-sized business, expect to pay between $1,000 – $2,000 in upfront equipment costs. Ah! But you’re a businessperson, so you know the importance of keeping cash-on-hand for a rainy day. With this in mind, you can keep your money, sign a Vivint contract, and spread those payments out over 4 to 5 years.

You might find Vivint promoting a “Vivint for Business Package.” But it doesn’t come with nearly enough equipment, even for a small business (see below). So we recommend customizing a system from the ground up. Some of the equipment we’ve used and would highly recommend include Vivint’s Outdoor Camera Pro, recessed door sensors, and their glass break sensors and smart locks. These products will go the distance to protect any place of business.

Vivint Business Package Includes:

• 1 Touchscreen Panel
• 3 Door/Window Sensors
• 1 Motion Detection
• 1 Key FOB
• 1 Vivint Yard Sign

Now, if you have a large business — like an expansive factory space, retail outlet, or a commercial center — you’ll probably spend upwards of $3,000 to $5,000 for a Vivint security system with multiple cameras. So if you’re building an empire, you might want to look into CCTV systems like Lorex (we’ve reviewed Lorex in depth here) to use in conjunction with Vivint.

We didn’t test the Car Guard, but our Installation Specialist let us take a picture of the device, designed to be plugged into an OBD-II port.

We should also note that Vivint offers an accessory called the Car Guard, which can help extend your business security solution to your vehicles. It’s essentially a tracking device that can also notify you about vehicle breakdowns, break-ins, and maintenance needs. It has a GPS and cellular chips to stay connected to your main Vivint system. We haven’t tested the Car Guard, but it could be a good addition to businesses such as warehouses and logistics where vehicles play a big part in the operation.

Vivint 24/7 Monitoring for Businesses

In addition to equipment costs, you’ll also need to sign up for one of Vivint’s monthly monitoring plans. The company doesn’t allow self-monitoring, so your system will be connected to a professional monitoring center at all times. And this comes at a price.

Monitoring starts at $29.99 monthly for residential customers. But for businesses, Vivint monitoring starts at $39.99 per month, which is reasonable from what we’ve seen. This plan includes advanced protection with smart automations. If you want video support, the monthly fee bumps to $49.99, which again is average for the industry. Here’s our most recent roundup of Vivint plans and prices.

Vivint Monitoring for Business

Professional Installation

One thing that Vivint does right is professional installation. We welcomed a Vivint technician, Don, into our place to set us up with a new system. You can read all about our installation experience here, but just expect a positive experience from start to finish.

We’d recommend setting aside a couple hours for a ‘Smart Home Pro’ to get you squared away. If you have a bigger building or office space with lots of doors and windows, you’ll want to carve out 4-5 hours. It’s a fairly involved process, but then again, it’s a very advanced system. And in our opinion, it beats having to install it yourself.

In addition, we appreciate that Vivint technicians are trained to stick around after the installation job to show you the ropes and teach you how to use the system. It’s not very complicated to use, in our experience, but you’ll want to know how each component works so you can maximize your use of them.

Our Installation Specialist, Don, Installing the Vivint Outdoor Camera

24/7 Cellular Monitoring

Keep in mind that all Vivint systems need a broadband internet connection. If your place of business doesn’t have one yet, you need to take care of that ASAP before setting up a Vivint system. It doesn’t need to be super-fast. The system itself doesn't need a lot of data to send out alerts, and the security cameras only require 2 Mbps of speed each to stream and record. Even when our internet is acting up, we can still access our live camera feeds.

The need for an internet connection isn’t really a downside, though, because Vivint also has a cellular backup connection, in addition to battery backup. It’s one of the best security systems with cellular communication that can continue to work when the power and internet is down.

Just a word of caution, Vivint’s cameras do run off Wi-Fi. The cameras have a slot for a microSD card so they can keep recording when your internet is down, but alerts won’t be available. Cellular backup enables only the system to send alerts to you and the monitoring centers. Cameras will stop streaming and sending recordings to the cloud during power and internet outages.

A Smarter Workplace

If business has been good and you have the budget to invest, another benefit of Vivint is their smart home automations. Smart home, smart office, it’s all the same. You’ll be able to remotely manage your thermostat with Vivint’s Element Thermostat ($169), lock and unlock your doors from virtually anywhere with Vivint’s Kwikset Smart Locks ($159), ensure your lights turn off automatically at close of business using Philips Hue smart lighting ($79+), and integrate Alexa or Google Home for hands-free voice control. We know, it’s a lot. Speaking of integration, Vivint just happens to be one of the best security systems for Google Home.

Vivint offers smart locks from Kwikset and Yale, and could be good for securing and managing access to your office.

Note that Vivint also runs on the Z-Wave protocol, meaning you can integrate hundreds of third-party smart devices into your smart office ecosystem. The smart device categories compatible with Vivint include:

• Locks
• Lighting
• Thermostats
• Window blinds
• Home appliances
• Cameras
• Switches and plugs
• Remotes

We were pretty impressed by the ease-of-use and how it all integrates into the Vivint app. So if we weren’t around to access our devices on the Smart Hub, we just pulled out our smartphone and a few swipes later we had Vivint doing our bidding. It might not be Einstein smart, but Vivint certainly makes the honor roll.

We understand that Vivint isn’t the cheapest smart platform available — but you really get what you pay for here. Compared to other top brands we’ve tried, Vivint is the most intelligent and most streamlined system we’ve used. If your customers are making purchases in your place of business or you’re meeting clients there, having a top-of-the-line smart system can add a bit of shine to your brand.

Here’s an example of an automated action we created for our Vivint system.

Vivint Cameras for Business

We wrote a hands-on review of Vivint cameras where we share the ins and outs of our experience, so we won’t go too deep into it here. That said, we think smart surveillance is one of Vivint’s biggest strengths, so we’d be remiss not to mention it! If your business isn’t located in the best area of town (or really, even if it is) you’ll want to pay close attention here.

Vivint Indoor Camera – Secure the Office or Interior

The Vivint Indoor Camera has a 12-ft. power cord and plenty of great features. We really liked the One-Touch Callout button. If one of your staff members needs immediate attention, they can push the button on top of the camera and it will send a notification to your mobile app. You can then open the app and view the live-stream footage to see what all the fuss is about. You can also view live video any time you want, as well as use two-way talk to communicate with staff.

Other standout features of the Vivint Indoor Camera include 1080p HD resolution, 155-degree field of view, 10x zoom, motion-triggered notifications, night vision, and video recording. But at the $199 price tag, we would have liked to see some more AI features such as facial recognition. While it has person and pet detection, as well as customizable zones, we think it should be able to do more for that price. Overall, we think it’ll do a fine job protecting your inventory and employees. Would we recommend it over Ring cameras? Probably not.

Outdoor Camera Pro – Secure the Parking Lot and Exterior

If you’re serious about securing the perimeter of your business, you’re going to like this 4K HDR camera. It boasts one of the sharpest images we’ve seen from any device, and it even has motion-activated deterrent features like LED lights and an 85-dB siren. Plus, it has artificial intelligence that detects and wards off lurkers, which can be pretty helpful at night when your parking lot or business front should be empty. This is a huge plus for business owners. Think about it… why not warn a burglar before they shatter your window? We know those insurance deductibles can be a doozy.

Our Outdoor Camera Pro prior to being installed outside.

Other features of the Outdoor Camera Pro include two-way talk, night vision, 3x zoom, and smartphone access and controls. With your perimeter alarm set, the camera will notify you if it detects someone coming into range. Pop into the app and you can trigger your alarm right there, or let them know you’re watching with two-way talk.

We could go on, as we think this is Vivint’s best product in the lineup. We just wish it were a little cheaper. It comes with a $399 price tag (gulp!), which is pricey compared to other outdoor cameras on the market. Then again, when we consider Vivint’s functionality and connectedness, the price of the Outdoor Camera Pro really doesn’t seem all that bad.

Doorbell Camera Pro

Note that Vivint also offers a smart doorbell called the Doorbell Camera Pro. Most businesses don’t have a traditional entryway with a doorbell. But if your business is in a converted home or an office park suite, then this video doorbell might be worth looking into. Like other Vivint equipment, it won’t disappoint. You can read our full take on the Doorbell Camera Pro here.

While designed for homes, the Doorbell Camera Pro can also secure some places of business.

A Few Gripes We Have with Vivint

By now, you can probably tell that Vivint is a safe bet for businesses. But before we wrap up, we have some (relatively minor) gripes to share with you.

First, we don’t love Vivint’s contract terms. Although contracts are to be expected with professionally installed security systems, we’d rather go month-to-month. Of course, you don’t have to sign a contract, but if you want to go footloose and contract-free, you’ll have to purchase your equipment upfront. And this will cost $1,000 at least, depending on the size of your place of business. That’s a lot of money, no matter how much business is booming.

Price and contracts aside, we also wish Vivint offered a 30-day refund or cancellation period like most systems we’ve used. Instead, they only give you three days to try it out. So a quick tip is to have the system installed on Monday or Tuesday, that way you’ll have the remainder of the work week to test it out. You and your staff can get a good feel for it, and then make the final decision by Friday EOD. Three days should be enough time to decide whether or not Vivint is right for your business.

Finally, one last area of improvement is in regard to their customer service. One time when we spoke to customer service, we got bounced around from agent to agent for a solid 10 minutes. We typically don’t run into problems with Vivint’s tech support team, but this was on the sales side of their business. Not a deal-breaker, but we still think it’s worth pointing out.

Our Final Verdict on Vivint for Business

If your business is fairly well-established, then you really can’t beat a Vivint smart security system. These highly-intelligent, user-friendly alarm systems can protect your business against all sorts of nefarious activity — including robbery, merchandise theft, insurance fraud, employee theft, embezzlement, you name it. But we think Vivint really excels when it comes to automations and customizations.

We were most impressed by the connectedness of the system, and how all of our devices synced in the mobile app for one-stop access and control. The Smart Hub touchscreen control panel is quite the looker, too. We think you’ll really like the way it adds a modern touch to the office environment. Just be ready to pay a pretty penny for it. That said, if you can swing it in your expense budget, you’ll certainly be in for a treat with Vivint.