ADT Medical Alert Systems 2024: Cost, Features, and More

Ordering ADT Medical Alert Systems

Buying Experience

ADT has been in the security game for a while, so it has developed an easy buying process. ADT’s website is one of the sleekest out there, with everything you need to know available at the push of a button (so to speak) on the homepage.

We found selecting and purchasing a plan to be straightforward, but we will note that the advertised price on the home page applies to annual billing rather than monthly subscription plans. Be careful when committing to any plan with any brand, because many times those are promotional prices

ADT medical alert system plan options

If you want add-ons with your selected plan, that’s also easy to do. Click the plan you wish to purchase, and you can then add any additional features or equipment you want. Be careful with the add-ons, though, since there is a $99 activation fee that gets added at the end.

Installation Process

Buying an ADT medical alert system is simple, and setting it up is easy too. Whether it’s a landline system or one of the wireless plans, we found that getting each of the three systems set up was quick and painless.

We set up systems like this for a living, but we think it’s a straightforward process even if it’s your first DIY project. If you get stuck setting up your system, ADT offers FAQs and guides on its website to make things a bit smoother. You can always reach out to the company directly for help too.

Packages and Pricing

There are three subscription plans for ADT’s medical alert systems, but we found that all of them have benefits and similarities that carry across each device. The goal of all three options is to provide an effective way to contact authorities, whether it’s during a medical emergency or any other situation in which a phone is out of reach.

Each medical alert system includes a ForeveRate guarantee (meaning your subscription plan will never change in price), a premium warranty, two-day shipping, and 24/7 professional monitoring. There are also no base equipment fees for the included devices.

ADT medical alert system customer support

The cheapest plan is the Medical Alert Basic plan. It’s a simple home landline system that, according to ADT, gives users “the confidence needed to live alone and maintain independence when home.” The plan is for in-home operations, requires a landline, and features home temperature monitoring.

Second is the Medical Alert Plus plan, which does everything the Medical Alert Basic plan does but without a landline. The plan is also intended for use in the home, but the added range allowed us to keep our device functional in our garden and backyard. The Medical Alert Plus plan also features home temperature monitoring, and automatic fall detection can be added for a fee.

Finally, there’s the On-The-Go plan. As the name implies, this unit is for people who are consistently out of the house. It has GPS tracking on the device, so ADT can send emergency personnel directly to you no matter where you go. No landline is required, and fall detection can be added for a fee.

Below is a quick summary of each ADT medical alert plan.

ADT Medical Alert System Features

No matter which plan you choose, you will have access to emergency services at the push of a button, whether it’s inside your home or while you’re on the go.

All plans also feature benefits such as a forever price guarantee, a premium warranty, and two-day shipping. We put together a comparison of the features each plan includes to make selecting the right plan even easier.

Features	Medical Alert Basic	Medical Alert Plus	On-The-Go
In-home or mobile	In-home operations	In-home operations	Mobile base unit
Landline required	Yes	No	No
Fall detection	No	Optional	Optional
ForeveRate guarantee	Yes	Yes	Yes
Premium protection plan	Yes	Yes	Yes
Home temperature monitoring	Yes	Yes	No
24/7 professional monitoring	Yes	Yes	Yes
Pendant options	No	Yes	Yes
GPS tracking	No	No	Yes

More options can be overwhelming, so if you want one simplified plan, take a look at our Bay Alarm Medical review.

ADT medical alert system accessories

Once you pick a plan, select add-ons and spare paraphernalia can be added for an additional fee. That includes devices with automatic fall detection. It’s standard for medical alert systems, so we’re not sure why you have to pay extra for this.

Fall detection seems like a vital feature that should be included with every plan, especially since ADT is pricier than other services, such as Bay Alarm Medical.

Expert Examined

From Christopher Norman, a Board-Certified Geriatric Nurse Practitioner with the National Council on Aging (NCOA)

“There’s an assumption with alert systems that a person will have the wherewithal to press a button or call for help if they fall… but what if they can’t? In these situations, a unit that will automatically trigger a call to a monitoring service, caregiver, or emergency personnel should be considered.”

Pro Tip: If fall detection is a top priority and you don’t want to pay extra, take a look at our guide to the best medical alert systems with fall detection.

Below is an overview of the add-on equipment available for ADT medical alert systems.

Add-on equipment	Cost	Features and functionality
Fall detection	Varies per unit and per billing period: $11 per month $33 per quarter $132 per year	Automatically detects when a user has fallen without the push of a button Helpful if the user is unconscious or unable to reach their button
Extra wristbands or pendants	$14.99 each	Spare buttons for if the main button is lost or damaged
Waterproof wall mount buttons	Varies per unit and per billing period: $2.99 per month $8.97 per quarter $35.88 per year	Extra wall-mounted buttons Used for high-risk areas of the home
ADT lockbox	$29.99 each	Lockbox for spare keys in the event first responders or caretakers need to enter a home
Leather case	$10 each	Secure case to place your On-The-Go device in when not in use

Do ADT Medical Alert Systems Have an App?

When testing our ADT Medical Alert System, we were surprised to learn it didn’t have any mobile apps.

ADT advertises several apps, but as far as we can tell, there isn’t a way to connect mobile devices to any of the medical alert systems. That’s a feature many of ADT’s competitors have, and it’s something we want ADT to add in the future.

Current ADT Medical Alert System Deals

The price of ADT’s medical alert systems vary depending on which subscription you choose. With the Medical Alert Basic plan, for example, you can pay a monthly price of $31.99, or you can pay quarterly to save $24 or yearly to save $60. The quarterly and yearly plans also include free shipping, a free lockbox, or both.

Which ADT Medical Alert System Is Best for You?

The key to deciding which medical alert system is your best option comes down to how mobile you are. Someone who works from home, for example, has different needs than someone who works at a local business. You’ll need to decide whether you need an on-the-go system or a home system.

Who needs an on-the-go medical alert system?

Even if you spend most of your time at home, chances are you will leave the house on occasion. That’s where on-the-go systems shine, since you’ll have access to emergency services no matter where you are. The GPS tech in the on-the-go system makes it safer.

Who needs a home medical alert system?

People who are at an advanced age or have medical issues that require regular monitoring need a home medical alert system. They’re more limited in scope and range, but home systems have benefits that on-the-go systems don’t. In ADT’s case, the home systems have temperature monitoring, which adds protection by alerting the user of dangers such as a hot stove.

Bottom Line

There are positive aspects of ADT’s medical alert systems. Buying and setting them up is quick and easy, and the add-ons can make them easier to use. The added bells and whistles of GPS tracking and temperature monitoring are also welcome features.

There are, however, some drawbacks to ADT’s medical alert systems — namely the price. ADT’s medical alert systems are pricier than some of its competitors, and we don’t think the quarterly and yearly plans offer enough of a discount.

The lack of bundle options with at-home and on-the-go devices feels like an oversight, not to mention the lack of a dedicated app. Still, we think the ease of use and simple installation outweigh those drawbacks. After all, we buy medical alert systems for one purpose: keeping our loved ones safe. ADT makes it easy for our loved ones to use their emergency button in an emergency.

ADT medical alert system senior safety

ADT Medical Alert FAQs