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I bought IdentityIQ’s $29.99 plan to see if it’s worth it compared to their $6.99 per month plan.
The global health crisis sent identity thieves into overdrive. Not only have fraudsters increased their activities, they’ve developed new vectors of attack. 1 In 2023, Americans lost $43 billion to identity fraud. 2 Meanwhile, over 100,000 people had their data exposed in a data breach during the last three months alone the same year. 3 These numbers show that identity theft, and one of its root causes — data breaches — continue to be huge problems in the United States.
Based on these numbers, it’s only logical to fortify our identity security now more than ever. One of the best ways to do so is by signing up with a reputable identity theft protection service such as the likes of IdentityIQ.
I recently tested IdentityIQ. Overall, I’d say that IdentityIQ isn’t the perfect identity protection service, but it continues to impress. So if you want to learn more about the service, read on as we break down the plans and pricing structures of IdentityIQ to see if it’s the right service for you.
Did You Know? Identity theft protections can get pretty specialized. Are you looking to protect your little ones? Check out our guide to the best identity theft protections for children.
IdentityIQ’s top-tier plan offers some of the most comprehensive coverage out there. For reference, check out our review of IdentityForce, or our in-depth look at NortonLifeLock — two of our top-ranked services. I only preferred those two because of their robust financial monitoring function. IdentityIQ gave me checking account reports, but that’s all. And that missing feature is easily forgiven when you take note of everything else in the mix.
Check out more recommendations from the SafeHome team:
I appreciated IdentityIQ’s four tiers of service. It let me pick a plan based on my budget. For me, each tier made sense where upgrading felt worthwhile, but there weren’t any features that I’d swap out. IdentityIQ also gave me the choice to bundle Bitdefender with any plan for a couple bucks extra each month.
Anti-malware backs up IdentityIQ’s monitoring features to provide proactive protection against identity thieves so the partnership made sense to me. Combining the two services put me in a good position to defend my identity. But don’t worry; the anti-malware offer from IdentityIQ is completely optional, so if you already have software for that, you’re not obliged to buy from IdentityIQ. That being said, at only about $2 to $3 per month when purchased with an IdentityIQ plan, it makes financial sense to bundle. Although, I’m not sure why it costs an extra dollar when bundled with the Secure Max plan.
Service | Secure | Secure Plus | Secure Pro | Secure Max |
---|---|---|---|---|
Credit Monitoring | Single-Bureau | Single-Bureau | Triple-Bureau | Triple-Bureau |
Credit Reports | No | Annual | Biannual | Monthly |
Credit Score Tracker | No | No | No | Yes |
Credit Score Simulator | No | No | No | Yes |
Enhanced Credit Report Monitoring | No | No | Yes | Yes |
Crimes In Your Name Alerts | No | No | Yes | Yes |
Score Change Alerts | No | No | Yes | Yes |
Social Security Number Monitoring | Yes | Yes | Yes | Yes |
Dark Web Monitoring | Yes | Yes | Yes | Yes |
Family Coverage | No | No | No | Yes |
Monthly Cost | $6.99 per month | $9.99 per month | $19.99 per month | $29.99 per month |
Monthly Cost with Bitdefender Total Security | $8.99 per month | $11.99 per month | $21.99 per month | $32.99 per month |
Yearly Cost (15% savings) | $71.30 per year | $101.90 per year | $203.90 per year | $305.90 per year |
Yearly Cost with Bitdefender (15% savings) | $91.70 per year | $122.30 per year | $224.30 per year | $336.50 per year |
That chart might be a little confusing, so let’s break it down even further.
With the most basic plan — Secure — you’re going to pay $6.99 per month ($5.94 per month when billed annually) for bare-bones coverage. This is a great entry point, but I saw some gaps in coverage. It included basics like dark web monitoring and Social Security number alerts, but I only got monitoring for one out of three credit bureaus and none of the bells and whistles like crime-in-your-name alerts. For reference, a comparable plan from Zander Insurance lacks credit monitoring entirely, so IdentityIQ’s entry-level plan is not bad at all.
For $3 more per month, I got annual credit reports from all three bureaus: Equifax, Experian, and TransUnion. While those credit reports can help spot signs of identity theft, such as unauthorized credit pulls, wrong information, and credit lines we don’t recognize, requesting weekly credit reports from all three bureaus is free. That being said, like the Secure plan, it only monitors one credit bureau on a daily basis, and the other protections are just as basic as the previous plan. Given that, we don’t think it offers enough features over the Secure plan to warrant the $3 monthly difference.
FYI: You’re entitled to a weekly credit report from each credit bureau, regardless of whether you have identity theft protection or not. Visit www.annualcreditreport.com to claim yours. You need to manually request each one though whereas IdentityIQ automatically sends you a credit report.
Moving up to the next rung costs $10 more for a total of $19.99 per month, but here we start getting into truly comprehensive coverage. The biggest improvement with the Secure Pro plan is three-bureau credit monitoring meaning IdentityIQ would notify us if they found suspicious activity in our credit report. I also got my credit reports twice a year instead of once a year, but again, I could request credit reports weekly if I wanted for free.
Finally, we have the marquee service — Secure Max. This includes everything IdentityIQ has to offer including monthly credit reports, a credit score tracking tool, advanced protections, and enhanced monitoring. But I think most of the value comes from their fraud resolution service. They provide an agent with limited power of attorney (LPOA) to resolve fraud for you. That LPOA allows them to handle most of the paperwork without my involvement. All this functionality will cost you, though. It’s $29.99 per month — on par with some of the most expensive services out there. To help offset that cost, IdentityIQ covers family members for free on the Secure Max plan.
With all this in mind, it begs the question — which IdentityIQ plan packs the most punch?
This is the question that is asked most often in any discussion about an identity theft protection service. I get it — you want the biggest bang for your buck. For me, I usually go for the top-tier plan. That gives me the full suite of features and a fraud resolution service so I don’t need to lift a finger to resolve any issues. At under $30 per month, that peace of mind is well worth it. But, not everyone wants to spend that much on identity theft protection.
FYI: It pays to comparison shop when you’re looking for protections. That’s why we’ve compiled a list of the best identity theft protection services. Check it out — it’s a great place to start your search.
So here’s what I recommend …
The Secure service tier is seriously inexpensive. I recommend it over the Secure Plus plan considering the Secure Plus plan only adds an annual credit report with all three credit bureaus. Starting with Secure gave me a good feel for how IdentityIQ works. I tested it for the full month and spent less than seven dollars. After testing it, you can choose if you want to upgrade to Secure Pro or Secure Max. I recommend at least upgrading to Secure Pro for three-bureau credit monitoring and if you want full fraud resolution services, go with Secure Max. Either way, you’ll be fully protected from a functional standpoint.
While you’re testing the waters, I recommend starting off with a monthly plan. IdentityIQ does not offer prorated refunds so if you cancel an annual plan after only a month of service, you still pay for the full year. But, that 15-precent discount is nice. I recommend signing up for a plan for two months and then committing to a full year if you like it.
So, here’s the part where I’d normally tell you that you can try at least one tier of service risk-free for a week or so, but unfortunately — no such luck with IdentityIQ. You’re going to have to buy the ticket to take the ride.
Unfortunately, once you bought the ticket, there’s no going back. Even though most of its competitors offer money-back guarantees up to 30 days, IdentityIQ does not offer refunds. That’s one thing to keep in mind. It’s not exactly a deal-breaker, but before committing to an annual plan, make sure you like the service by testing the plan with a monthly subscription first.
That said, you may be able to get discounts from IdentityIQ, particularly around Black Friday and Cyber Monday. Also, we always post about deals when we hear about them, so it pays to check back here as you’re shopping around. Don’t wait too long, though. The best time to purchase protection is today.
One thing I really like is the way IdentityIQ has structured their subscription plans regarding their options. A lot of times services will give you two choices: their stripped-down cheaper version, or their full-blown service for full price; there’s no middle ground. With IdentityIQ, you really have an opportunity to see which features and functions you need, and pay only for those as you go. It’s the next best thing to à la carte service.
That said, you’re going to fork over quite a bit of cash if you want full access to everything IdentityIQ has to offer. And even then, it’s still missing some pretty important functionality that other services with a similar price provide like financial account monitoring. But, it includes some unique features like an agent with limited power of attorney privileges to handle fraud cases for you.
Did You Know? Here at SafeHome.org, we offer a tool that can help you compare identity theft protection services. Check it out!
Ultimately, IdentityIQ is an extremely powerful service that will get the job done when it counts. Are there more affordable options on the market? Certainly. Will you get as comprehensive a defense posture if you go with one of them? Probably not.
IdentityIQ offers four protection plans. Secure — their most basic — costs $6.99 per month. Secure Plus costs $9.99. Secure Pro runs $19.99, and Secure Max — their premier service — costs $29.99. By signing up for a year, you can get a 15-percent discount, but there aren’t any refunds so make sure to test the plan you want with a monthly subscription first.
Yes, but only for the Secure Pro and Secure Max tiers of service. Secure and Secure Plus only offer single-bureau monitoring.
Yes, all of IdentityIQ’s tiers of service offer dark web monitoring.
No, IdentityIQ does not currently offer financial account monitoring.
Yes, IdentityIQ provides access to a team of qualified restoration specialists if your identity is stolen, and up to $1 million in fraud insurance on select plans.
PNC. (2020, September 17). The Startling Rise of Fraud and Identity Theft During the Coronavirus Pandemic.
https://www.pnc.com/insights/personal-finance/protect/the-startling-rise-of-fraud-and-identity-theft-during-coronavirus-pandemic.html
AARP. (April 10, 2024). Identity Fraud Cost Americans $43 Billion in 2023.
https://www.aarp.org/money/scams-fraud/info-2024/identity-fraud-report.html
Statistia. (2024, December 10). Number of data violation incidents and individuals impacted in the United States from 1st quarter 2021 to 1st quarter 2024. https://www.statista.com/statistics/1418469/us-number-of-data-compromises-individuals-affected/